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Student Services Guide

Information about different offices on campus and the role they play in your life at Caldwell.

About

On this page, find the location, contact information, and a brief description of the student services offices at Caldwell. Browse the FAQs to see if your question has already been answered.

Email: advising@caldwell.edu

Location: Cougar One-Stop (Aquinas Hall Room 104)

Visit: For help selecting classes; questions about the core curriculum, declaring a major, or your academic journey at Caldwell. Appointments can be made through Cougar Link.

Phone: (973) 618-3374 (Maureen McNish, Assistant Registrar/Retention Specialist)

Email: asc@caldwell.edu

Location: Aquinas Hall, 1st floor

Visit: For academic coaching, tutoring, and writing assistance free of charge; if you are struggling with your coursework; or for professional academic advising and accessibility services. Schedule appointments in Cougar Link or by phone or email. 

Phone: (973) 618-3645

Email: eskinner@caldwell.edu (Elizabeth Skinner, Director of Accessibility Services)

Location: Aquinas Hall, 1st floor

Visit: If you have questions about or would like support for accommodating a disability or learning difference.

Phone: (973) 618-3262

Email: dfernandez@bncollege.com (Diana Fernandez, Manager)

Location: Student Center

Visit: To pick up books for your courses (provided for rental automatically through First Day Complete at a charge of $21 per credit); stock up on office supplies; or buy Caldwell gear.

Please note that there is an opt-out period at the beginning of the semester during which students can choose not to participate in First Day Complete and buy their textbooks elsewhere. 

Email: campusministry@caldwell.edu

Location: Student Center Room 192

Visit: To engage in religious or spiritual life regardless of your faith tradition; learn about opportunities for volunteer service; and attend small groups and social events where you can grow in faith and in relationship with others.

Phone*: (973) 618-3259 (campus safety); (973) 618-3286 (campus security)

Email: campussafety@caldwell.edu

Location: Visceglia Hall Room 119

Visit: To pick up ID cards and parking passes or if you have concerns about your or others' physical safety.

In case of emergency, call 911. 

*After 4:30pm, call (973) 618-3289 and ask for campus security.

Phone: (973) 618-3290

Email: careers@caldwell.edu

Location: Aquinas Hall Room 109

Visit: For help writing cover letters and resumes; if you have questions about job applications; or to discuss your future with a career counselor. Stop by or schedule an appointment through Handshake.

Email: eof@caldwell.edu

Location: Alumni Theater, 2nd floor

Visit: If you are an EOF student, interested in applying to the program, or have scheduled an interview.

Phone: (973) 618-3221 (financial aid); (973) 618-3545 (student accounts)

Email: financialaid@caldwell.edu; studentaccounts@caldwell.edu

Location: Cougar One-Stop (Aquinas Hall Room 104)

Visit: For questions about tuition, billing, or financial aid.

Phone: (973) 618-3904

Email: helpdesk@caldwell.edu

Location: Rosary Hall, 1st floor

Visit: If you have issues with technology, your NetID, or WiFi connectivity.

Phone: (973) 618-3519

Email: international@caldwell.edu

Location: Student Center Rooms 194 & 195

Visit: If you are an international student and have questions about visa requirements, living on-campus, or other aspects of life at Caldwell.

Email: library@caldwell.edu (or email a librarian directly!)

Phone: (973) 618-3337 (call); (973) 947-6902 (text)

Location: Jennings Library (next to Alumni Theater)

Visit: To get help with conducting research or citing your sources correctly; access printers and computers; find puzzles, games, and books to read for fun; experiment with VR and 3D printing; or find space to study or hang out.

Phone: (973) 618-3800

Email: registrar@caldwell.edu

Location: Cougar One-Stop (Aquinas Hall Room 104)

Visit: If you have questions about registering for courses, add/drop, withdrawal, or holds on your account; need a copy of your transcript; or are applying to graduate.

Email: residencelife@caldwell.edu

Location: Dominican Hall 

Visit: If you live on campus and have questions about your living situation or the policies and rules for residential students.

Phone: (973) 618-3907

Email: sapa@caldwell.edu

Location: Student Center

Visit: For confidential support regarding sexual or intimate-partner violence or stalking and information about bystander intervention and preventing sexual violence.

Phone: (973) 618-3429

Email: eelices@caldwell.edu (Elizabeth Elices, Title IX Coordinator)

Location: Rosary Hall, 2nd floor

Visit: If you have been discriminated against or harassed based on your sex or gender and/or if you would like to report a violation of Caldwell's Institutional Policy Prohibiting Discrimination, Harassment, and Sexual Violence.

If you or someone you know has experienced or is experiencing sexual violence, intimate partner violence, or stalking, free and confidential support is available through the Office of Student Advocacy and Prevention Awareness (SAPA).

Phone: (973) 618-3319 (health services); (973) 618-3307 (counseling services)

Email: shs@caldwell.edu (health services); counseling@caldwell.edu (counseling services)

Location: Newman Center, 2nd floor

Visit Health Services: For free and confidential basic health services including primary assessment and treatment of health problems and injuries; diagnostic tests; blood pressure screening; Mantoux testing; crutches, ice packs, humidifiers, and other medical supplies; referrals to local medical and dental specialists; and educational materials on a wide variety of health topics. Appointments with a nurse or physician must be made by phone; email requests will not be accepted. When scheduling allows, walk-ins may be accommodated.

Visit Counseling Services: For short-term counseling and groups that help students address obstacles to their educational and personal goals. If necessary, students may be referred for outside treatment for more serious or long-term challenges. Assistance with practical needs (e.g., food, housing, health insurance) and referrals to community resources is also available.

The Wellness Center also oversees the Cougar Food Pantry located in Room 118 of Visceglia Hall, which provides supplemental food for students facing hunger or food insecurity. To make an appointment with Cougar Food Pantry, email cougarfoodpantry@caldwell.edu or submit this form

This page was originally created by Phoebe Duke-Mosier with input from Christina Getaz. It was most recently updated in October 2024.