Skip to Main Content Caldwell University Jennings Library Banner

Live Test Space: Home

This guide was made to put a live chat widget that is separate from our usual widget so we could test the chat/chatbot live without impacting our usual chat service. Use it for any additional live test needs.

Chat Widget for Chatbot Test

About this Chat Widget and Chatbot

This chat widget is unique to this location. This widget is a copy of the in page widget that is used in EBSCO databases and elsewhere that an in page chat widget might be wanted. 

This widget is connected to a chatbot flow that is a copy of our live chatbot flow. This copy chatbot flow is set up to always come up with the chatbot first so that we can troubleshoot or try out new things in the chatbot flow during working hours. The live chatbot flow that is connected to the live chat widgets (pop-out and in-page) only shows up when no staff members are logged into chat. 

Use this widget and this chatbot flow for troubleshooting and testing.